Do you deliver nationwide?
Yes. We deliver across South Africa. Cost is calculated at checkout based on weight, size and destination.
How long does delivery take?
Two to four working days to main centres, longer to outlying areas. Indent and built-to-order items are confirmed at time of order.
Do you install the equipment?
Standard delivery is kerbside. Installation, electrical connection, plumbing and gas certification are quoted separately and must be carried out by a suitably qualified person.
What warranty do I get?
Twelve months as standard on most equipment, with some refrigeration lines carrying up to 24 months. Wear parts such as seals, gaskets and blades are excluded.
Can I open a business account?
Yes. Approved businesses, schools, hospitals and government departments can apply for 30-day terms. Contact us to apply.
Can I see the equipment before buying?
[PLACEHOLDER: Confirm whether you have a showroom, and its address and hours.]
Do you supply spares?
Yes, for the brands we carry. Send us the model and serial number and we will quote.
What if the equipment arrives damaged?
Inspect goods on arrival and note any visible damage on the delivery note before signing. Report damage within 48 hours and we will arrange replacement or repair.
Can I return something I ordered by mistake?
Yes. Under the ECT Act you may cancel an online order within 7 days of delivery. Goods must be unused, in original packaging and resaleable. Return shipping is for your account.
Still need an answer?
Phone, email or WhatsApp us — we would rather talk it through than have you guess.
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